Player help

App Support

One public contact route for Junshi game questions and technical issues.

Contact support

Email 888@junshi.online with the subject “Game Support Request.”

What to include

  • The game name and app version.
  • Your device model and Android version.
  • A clear description and the approximate time of the issue.
  • A screenshot only when it does not expose passwords, payment details, or other sensitive information.

Privacy and data

For privacy questions, read our Privacy Policy or email us with the subject “Privacy Request.” For deletion requests, use the Data Deletion page.

Safety reminder

Never email passwords, one-time verification codes, full payment-card numbers, or unnecessary identity documents. We will not ask for an account password.